Employment Opportunities

Position: Business Development Analyst

We are a dynamic, entrepreneurial hedge fund based in San Francisco seeking a Business Development Analyst to join our San Francisco office and be an integral part of the Marketing Team. 

The ideal candidate will be enthusiastic, energetic and have a positive “can do” attitude toward all tasks that the team faces.  He/she will be extremely professional and possess strong communication skills, both written and verbal. The position requires the ability to work both as a team member and independently across the five person Marketing Team, as well as other departments.  The Business Development Analyst will collaborate with the Marketing, Risk, Finance and Compliance teams and will rapidly learn the operations side of the business. We are a lean, flat organization and very focused on getting things done in a thoughtful, accurate and timely manner. The ability to manage multiple tasks simultaneously with a positive attitude, and strong organizational skills are critical to success.  The ideal candidate will possess excellent people, time and project management skills, and will also be very detail-oriented.  We believe this position provides an excellent opportunity for personal and professional growth.

RESPONSIBILITIES:

  • Provide support to the maintenance and enhancement of the Customer Relationship Database (Backstop and InvestorBridge)
  • Input/Update investor contact information into Backstop and other databases
  • Assist with the management of recurring monthly and quarterly marketing deliverables such as presentations, fact sheets, due diligence questionnaires, email blasts, web content, market commentaries, etc.
  • Assist in production and delivery of ad hoc investor requests including due diligence questionnaires
  • Assist with the preparation and distribution of client reporting including weekly updates, monthly reports and quarterly letters, client and marketing presentations and special client reports
  • Client relations and marketing support functions
  • Act as Marketing liaison and work collaboratively with Compliance, Legal, Operations and the Fund Administrator
  • Accept responsibility for group tasks as needed
  • Independently own and follow through on all tasks/projects, communicating status at the right intervals, paying close attention to detail from start to finish
  • Perform basic research and special projects as needed
  • Copying, scanning and physical electronic filing of documents as needed
  • As needed/requested, provide administrative support to the Marketing Team (i.e. schedule meetings, prepare travel itineraries, print and bind marketing materials, etc.)

REQUIREMENTS:

  • College degree required
  • Prior similar experience working in financial services firm is required and experience in investment banking, hedge funds, venture capital and/or private equity strongly preferred
  • This role requires someone who is extremely organized and is able to work in a fast paced, high-pressure, deadline driven environment with competing priorities and a dynamic workload
  • Excellent verbal and written communication skills
  • Very detail oriented and able to notice and correct errors before communications go out
  • Ability to work independently, but with a strong team orientation
  • Sense of urgency as the position faces the investors in our funds
  • Proficiency in all Microsoft Office applications, including PowerPoint and Adobe Acrobat/Distiller, PowerPoint design skills are a plus
  • Open to receiving and applying feedback
  • Proactive approach to problem solving
  • Committed to following all tasks through to completion with the highest quality
  • Availability to work outside of regular hours is a must

Regular hours are 7:00am to 4:00pm.

Salary: Competitive, Commensurate with Experience

The position is exempt. We offer company-paid health, vision, and dental benefits for employees, as well as holidays observed by the New York Stock Exchange and three weeks annual PTO and four paid sick days per year. We have a 401(k) plan. 

This position is at will and subject to pre-employment background and/or reference checks.

Interested and Qualified Candidates are encouraged to apply.  Please contact:

Human Resources 

HR@pfmlp.com

Position: Executive Technology Support Administrator

We are an established financial services firm based in San Francisco, CA.  We have approximately 65 employees in SF and New York.   The Executive Technology Support Administrator is responsible for proactively and reactively handling the technology needs and requirements of Traders, Research Analysts, Partners, Executive team members and their Assistants, and other employees.

This position mandates a high level of interaction and engagement with senior executives working in a fast-paced, dynamic, and business critical hedge fund environment.  The role requires on-call support coverage and is responsible for all technology support; including but not limited to, installation, configuration, and troubleshooting of a wide range of technologies including desktops, laptops, audio/video, and mobile devices. Proactive identification of potential issues is crucial.   Time management skills that balance prioritization of daily responsibilities with long-term projects are also critical for success.

RESPONSIBILITIES:

Service Excellence

  • Accountable for ensuring all technology issues are resolved in a timely manner.
  • Work with users to understand their business and technology needs.
  • Work closely with all Executive support personnel.
  • End-to-end responsibility for communicating clear, concise and timely updates.
  • Coordinate, set up, and support technologies used in meetings including presentations, audio, and video conferences.
  • Direct Support of Traders, Research Analysts, Partners, and Executive team members and their Executive Assistants.
  • Ensure technology-driven changes are aligned with customer expectations and plans, including proactively communicating to users when impacted.
  • Identify and pursue new and innovative ways to improve processes, delivery of support, and technology solutions.

Customer Support

  • High level of customer focus with due care and attention to priority issues.
  • Ensure maximum satisfaction for employees.
  • Possible travel to other offices (NYC, at this time) and Executive residences.

IT Industry Knowledge

  • Maintain a solid understanding of the major service issues impacting users.
  • Maintain a broad industry perspective on relevant best practices for desktop, laptop, and mobile device technology.
  • Strong understanding of best practices in incident management.

Business Partnership

  • Maintain strong communication when approaching issues with an ability to assess quickly, facilitate resolution with the appropriate parties, and respond with a sense of urgency.
  • Use active listening to understand customer needs and recommend the appropriate solutions.
  • Become proficient in supporting Trading and Investment Research technologies.

Vendor Partnership

  • Work closely with our Managed Services vendors providing 7x24 Help Desk and Infrastructure support.
  • Enter requests and work into the vendor’s Ticketing System (AutoTask) so reporting, alerting, and escalation can occur.
  • Leverage managed services vendor resources for simple tasks, and software (e.g., Microsoft) and hardware (e.g. Lenovo) vendors to accelerate problem resolution.

Knowledge Sharing

  • Ensure documentation is captured appropriately and is easily accessible to the team members.

REQUIREMENTS:

  • Strong service delivery focus and customer management skills.
  • PC hardware and software troubleshooting skills and experience.
  • Knowledge of Windows 10, Windows networking fundamentals, Laptops/Tablets, Excel (includes diagnosing add-in issues), Outlook, Office 365, OneDrive, VPN and Remote Computing.
  • High level of discretion in handling company sensitive information.
  • Action and closure oriented; results driven, ability to define and implement solutions.
  • Ability to work independently and to manage competing priorities.
  • Excellent skills/abilities in organization, planning, multi-tasking, flexibility.
  • High level of skills as it pertains to dealing directly with executives in-person and over email/phone.
  • High level of professionalism and business acumen.
  • Very good written and verbal communication skills.
  • Demonstrate conflict and situation management skills.
  • Ability to actively participate as part of a team.

Salary: Competitive, Commensurate with Experience

We offer company-paid health, vision, and dental benefits for employees, as well as holidays observed by the New York Stock Exchange and three weeks annual PTO and four paid sick days per year. We have a 401(k) plan.  This position is at will and subject to pre-employment background and/or reference checks.

Interested and Qualified Candidates are encouraged to apply.  Please contact:

Human Resources 

HR@pfmlp.com 

Partner Fund Management, L.P., Partner Investment Management, L.P. and Partner Advisory Services, L.P. are investment advisers registered with the U.S. Securities and Exchange Commission; its SEC File Number is 801-69012 and CRD Number is 146747. Partner Investment Management L.P., Partner Advisory Services, L.P. are “relying advisers” and file a single Form ADV with Partner Fund Management, L.P.